Terms and Conditions

The CMAA Terms and Conditions of Membership.

The following outlines the obligations, terms and conditions you should be aware of as an CMAA Member.  All CMAA Members are bound by the Association’s Constitution and by any specific terms and conditions imposed under the Constitution.  A complete copy can be obtained by telephoning 02 6766 1577 or emailing the Association info@country.com.au.

Membership fees
Upon receipt of the Membership Fee by the CMAA, you are recorded as a Member of the Association.  The Membership fee is renewable annually.  Membership is for 12 months from the date of receipt of the Membership Fee.

Changing membership details
Only the named Member or person authorised by the named Member may request a change in membership details. Certain changes in Member personal details may require the lodgement of documented proof prior to actioning by CMAA.

Cancellation of membership
A Member may cancel their membership at any time by providing either verbal or written notification to the CMAA, provided both the individual making the request and the membership concerned can be positively verified.  Cancellation of membership cannot be back-dated.

Refund policy
Membership Fees are non-refundable.  Pro-rata refunds are not available.  Upon written request, any unexpired or unused membership subscriptions, at the date of cancellation, may be transferred to another current Member of the Association.  If you upgrade your level of membership, the entire Membership Fee applicable to that upgraded level of membership will be payable, and any unused or unexpired portion of the previous membership class will be credited at renewal.

Lapsing of membership
Where a Member’s subscription is overdue, access to membership services and benefits may be denied pending payment of any outstanding subscription or other fees.  Any Member whose subscription is overdue for more than three (3) months will cease to be a Member of the Association and will not be entitled to access any benefits and entitlements of membership.  At the discretion of the Association, and upon payment of outstanding and overdue subscription fees and other charges, a person may have their membership reinstated.

Refusal of service
Any Member engaging in abusive conduct or acting fraudulently may have their membership suspended or may be refused service pending further investigation.

Termination of membership
Any Member who abuses, offends or puts at risk any member of the Association’s staff or any contractor in the carrying out of their usual duties may be charged with conduct detrimental to the Association.  In such cases the Board of Directors has the power to expel the person from membership of the Association.  On expulsion from the Association, the Member forfeits all rights and claims on the Association.

Suspending your membership
As a financial Member of the Association you may apply in writing to have your membership suspended for a period of up to two (2) years.  This may be appropriate where personal circumstances are such that you temporarily do not require access to the entitlements and benefits of membership. A bsentee Membership is granted solely at the discretion of the Association.  If granted Absentee Membership, you will be required to surrender your Membership Card and all of your membership obligations, entitlements and rights will be temporarily suspended.  You will not be able to access or utilise any membership related benefits or services during the period of suspension.  At the expiration of the suspension period, or earlier if advised by you, you will revert back to your previous level of membership and your membership identification will be re-issued.

Membership verification/validation
All Members of the Association are issued with a personal, unique membership number, and official membership identification, in the form of a Membership Card.  Membership Cards remain the property of the CMAA and are not transferable.  The Membership Card is not a credit card and does not provide any explicit benefits in its own right, but rather is purely for identification purposes.  The Membership Card should be presented in all dealings with the CMAA or when accessing Member services or entitlements.  In circumstances where you are unable to produce your membership identification, you may be required to provide alternative forms of identification or certify your entitlement to service in writing.  In some cases, a commercial service fee may be charged.  If membership is subsequently confirmed, such fees and charges will be reimbursed to the extent of your membership entitlement.  Any benefit obtained by presenting the card may be subject to separate terms and conditions, as amended from time to time.  The CMAA is not liable for any malfunction of the Membership Card, nor for any unauthorised use of the card, or delays in issuing or replacing the card.  You must notify the CMAA immediately if your membership identification is lost, stolen, damaged or destroyed.

Voting rights
Although there are various classes of membership, only financial Full members of the Association have the right to vote in Board Elections and at meetings of the Association.

Personal information use & disclosure
The CMAA abides by the National Privacy Principles within the Privacy Act (as amended).  For further details regarding the CMAA’s Privacy Policy please refer to the CMAA Privacy Policy Statement.

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